A Year of Impact

We created lasting impact and we did it for the women who count on our services and programming.

Helping Women Thrive

Increasingly, YW has focused on being able to have a greater impact on more women, children and families. Demonstrated in the outcomes of our programs and services, this impact also shows up in how we work, whom we work with and our connection to the community.

REMAINING A LIFELINE

Even in this Year of COVID, YW continues to meet people where they are at in their lives and offer services that support across continuum from crisis to surviving and ultimately thriving.

1,900 HRS

OF OUTREACH SERVICES

On average, about 40% of our clients come to us in crisis and access intervention services that include our Sheriff King Home shelter, Transitional Housing, domestic violence outreach, and/or counselling for domestic violence.

Last year alone YW provided over 1,900 hours of outreach services for individuals experiencing domestic violence.

600+

COUNSELLING SESSIONS

Approximately 20% of our clients accessed services that help them on their path towards thriving through programs such as Community Parent & School Support (COMPASS), Family Access Services and our employment support programs.

In 2020, YW held more than 600 family and children’s counselling sessions.

18,000

CHILDCARE DAYS

Another 40% of our clients utilized services such as YW’s Family Resource Network, Mindful Moments, Childcare, and Language Instruction for Newcomers to Canada (LINC) that support them to move beyond surviving, into thriving.
Despite the disruption of COVID-19, the new YW Childcare Centre at our Hub facility was able to offer over 18,000 daycare days this year.

2020-2021
YW IMPACTS ON CLIENTS

YW Calgary’s internal client survey tool called the Chrysalis survey provides deeper context to our impact.

24% INCREASE

FINANCIAL STABILITY

21% INCREASE

STABILITY IN THEIR RELATIONSHIPS

13% INCREASE

STABILITY IN HOUSING

10% INCREASE

FEEL HOPEFUL ABOUT THE FUTURE

9% INCREASE

SAFETY IN RELATIONSHIPS

Developing Key Partnerships

Community Partnerships are critical to YW’s ability to deliver on its mission, vision and Strategic Plan. This past year saw the development and growth of several key collaborations, including but not limited to:

Family Resource Network
Newly launched YW hub and spoke partner supporting families to strengthen family relationship opened in 2020 and supported more than 300 families.

Calgary East Zone Newcomers Collaborative
Created out a need for rapid response and support related to the high rates of COVID in specific areas of Calgary.

Community Connect YYC
Offers access to affordable, barrier-free counselling.